Vol. XVIII, Issue 15

April 8, 2019

Benefits Access for Participants Unavailable—Thursday, April 11

Benefits Access for participants (benefitsaccess.org) will be unavailable due to a system update on Thursday, April 11 from 6:00 a.m. until no later than 8:00 a.m., Central time. This update will add functionality designed to ensure that participants keep beneficiary information current.

Following the update, participants will see a prompt to add or update beneficiaries when logging in to Benefits Access if no changes have been made in the past year. The beneficiary module will also be redesigned to make it easier to view and update beneficiary information.

If you have questions about these changes, contact your plan sponsor manager at 1-800-269-2244, ext. 7003. We apologize for any inconvenience.


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