HealthFlex Express Archive || E-Newsletters || Wespath Benefits and Investments Website

Vol. XX, Issue 2

January 25, 2023

Virgin Pulse Website and App Status

On Monday, January 23 at approximately 1:00 p.m. Eastern time and at approximately 10:00 p.m. Eastern time, and on Tuesday, January 24 at 7:40 a.m. Eastern time, Virgin Pulse experienced platform outages resulting in a maintenance page being displayed when users logged in. Virgin Pulse has since restored the website, and they are continuing to investigate to determine contributing factors. Further system updates might be required that may result in intermittent outages through Wednesday, January 25.

Help Your Participants Earn Cash Incentives with Wellness Credits

Health-inspired New Year’s resolutions can also earn your participants money when they take steps towards their goals. Through Virgin Pulse, HealthFlex participants can earn 150 Wellness Credits (and $150 in cash*) by completing activities that help them reach their goals for physical activity, emotional well-being, improved diet and more. Many activities only take a few minutes to complete and help set the foundation for well-being this year.

Participants can learn more about earning Wellness Credits by logging into Virgin Pulse and clicking Rewards on the homepage. They can also access additional resources online to help them find activities that fit their goals or view a breakdown of Wellness Credits.

Participant Communication: Well-Being Programs Mailer

Last week, participants received a mailer to help them learn about the range of wellness programs that Wespath offers and how they can benefit from these programs with cash incentives*, avoiding deductible increases, and meeting their personal well-being goals in 2023. You can view the mailer here. Well-being programs are available for both participants and spouses covered by HealthFlex.

Virgin Pulse Maintenance on January 28

Please note that Virgin Pulse will be undergoing maintenance on Saturday, January 28, beginning at 12:00 a.m., Eastern time. The anticipated maintenance window is one hour. During the maintenance period, Virgin Pulse will be unavailable to members.

 

* Incentive rewards are provided in “Pulse Cash,” the “rewards currency” for HealthFlex. Pulse Cash is delivered straight to your Virgin Pulse account and can be transferred to your checking account or redeemed for gift cards, merchandise or charitable donations. You must be enrolled in Virgin Pulse to earn and redeem Pulse Cash. The IRS considers cash wellness incentives as taxable income. Contact your tax adviser for more information.

Copyright © Wespath Benefits and Investments,
a general agency of The United Methodist Church


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