November 12, 2024 | Vol. XXI, Issue 14
Annual Election Ends Thursday, November 14
As a reminder, HealthFlex Annual Election ends Thursday, November 14 at 11:59 p.m. Central. A variety of resources are available for you to share with your participants, including:
- The Benefits Access Annual Election page, with customized content for HealthFlex participants (participant login required)
- Annual Election Toolkit - This piece is designed for you to communicate about AE to your participants. Wespath will not send this piece.
- ALEX Benefits Counselor videos and resources (individual plan sponsor URLs will link from the Benefits Access Annual Election page and have been sent to individual plan sponsor representatives)
- Text you can copy and paste into the body of an e-mail
- Talking points that can be used in your own messaging or to answer participant questions
- You can also send your direct ALEX URL to those who cannot use Benefits Access (e.g., spouses)
- The OptumRx pricing tool can be used to help estimate costs of drugs under different plans. This tool is particularly helpful for those considering HSA plans, where the discounted drug cost must be paid by the member until the deductible is met.
- 2025 HealthFlex Plan Comparisons (English, Spanish, Korean)
- How Do I Choose My HealthFlex Plans? (English, Spanish, Korean)
- Webinar recordings
As a reminder, no-cost MDLIVE telehealth and behavioral health will expire on December 31, 2024. This may impact participants' out-of-pocket costs under various HealthFlex plans in 2025. We have educated Wespath Care Coordinators on this change so that they can help participants looking for cost guidance on next year's plan options. We will also be partnering with MDLIVE to send a direct communication to those who have used the service in 2024.
Participants can still use MDLIVE at no cost through December 31, 2024.
Virgin Pulse/Personify Health Updates in December and January
On December 9, Wespath will be updating Benefits Access single sign-on to Virgin Pulse/Personify Health. Virgin Pulse members who login via Benefits Access will be asked to complete a one-time login with their username and password.
On December 16 the Virgin Pulse app icon will change to Personify Health. Members may be prompted to update the app at this time. There will be an additional release of the app on January 1, 2025 that will require another update, and members will be asked to sign back in with their current username and password.
Medicare Open Enrollment for Via Benefits Users
Medicare Open Enrollment closes on Saturday, December 7. Via Benefits is closed on weekends and will not be open for calls on December 7. For anyone that needs assistance, we encourage them to speak to someone at Via Benefits by Friday, December 6 or access the online tools and resources to make their elections. This information was communicated to members in Via Benefits' electronic newsletter, but we wanted to make you aware as well.
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a general agency of The United Methodist Church
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