Vol. XVII, Issue 4

March 25, 2020

Transition of HealthFlex HSAs from BNY Mellon to HealthEquity

As we communicated in the January 24 HealthFlex Express, the custodian for the HealthFlex HSA investments will transition from BNY Mellon to HealthEquity, effective May 21, 2020. We are excited about this transition because we believe it will provide a better user experience, including tools and education for participants and better reporting for Wespath and plan sponsors. Additionally, since HealthEquity had previously acquired WageWorks, we expect management of the HSA relationship to improve, as Wespath will have a direct relationship with HealthEquity.

Participants will receive a new HealthEquity debit card to use with their HSA only. This will not be a stacked card with any HRA or FSA balances. Wespath has requested continuation of a stacked card, but unfortunately, that is not available with this new arrangement.

The HealthEquity website for managing HSAs will be linked via single sign on to the current WageWorks page via the HealthFlex/WebMD portal. We expect the user experience to be far better than the current BNY site that links from the WageWorks page. In the future (early 2021), we hope to be able to migrate entirely to the HealthEquity page to manage all accounts, but for the time being, they will exist in parallel.

HSA participants began receiving this letter from BNY Mellon, notifying participants of the resignation and approximate timeline. Unless an individual wishes to move their BNY Mellon account balance to their own HSA custodian (not recommended), no action is required by participants. Wespath will not be able to deposit plan funds, personal contributions, or excess premium credit into any HSA except the one managed by HealthEquity through WageWorks. We recognize that with market volatility, this may no longer feel like an ideal time to make this transition, particularly for the few (3%) accountholders who are currently investing their HSA balances. Unfortunately, we don’t have the authority to delay this transition. Wespath will follow the BNY Mellon communication with a letter to HSA plan enrollees within the next week to bring them comfort in this transition.

The transition timeline is as follows:
Please note: No account activity will take place between May 15 and May 22. Reimbursement for claims incurred during this time can be filed on or after May 22.

Here are a few additional details about the transition:

Additional mailings that will be sent to participants regarding this matter:

A copy of the participant communication to be sent by Wespath will be provided shortly. If you have any questions or concerns, please contact Nikki Landing-Hill at nlanding-hill@wespath.org.

On-site Blueprint for Wellness Screenings Update

In light of the desire or mandate in some states to practice social distancing due to COVID-19, we are aware that you may have some concerns about your scheduled Blueprint for Wellness screening. Wespath is currently exploring an extension of the BFW deadline to sometime in the fall—more details and a final date will be forthcoming.

If you are considering cancelling, rescheduling, or otherwise changing your Annual Conference event, we wanted to let you know it is possible to cancel, or preferably reschedule, your on-site BFW screenings. Quest only needs a minimum of 2 weeks to cancel an on-site event—so you don’t need to make this decision immediately. If you are considering rescheduling, would like to discuss the cancellation process, or if you have any additional questions, please contact the Well-being Team at wellnessteam@wespath.org.


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a general agency of The United Methodist Church

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