Vol. XVIII, Issue 22

June 24 2021

Guide to Accessing Your HealthFlex Benefits

With the well-being programs moving to Virgin PulseŽ and Benefits Access replacing the HealthFlex/WebMD site, we know a lot has changed for HealthFlex participants in 2021.

We also recognize that change is not always easy. We have updated our "Guide to Accessing Your HealthFlex Benefits." It is designed to be a resource guide that spells out step-by-step how participants can use Benefits Access and Virgin Pulse to utilize their health and well-being benefits.

We continue to be excited about Benefits Access and Virgin Pulse because they make it easier for participants to engage with their benefits. Plus, we look forward to sharing even more about how these new tools can help participants.

Participant Communication: Virgin PulseŽ to E-mail Participants Who Worked With a Health Coach

Participants who utilized WebMD health coaching in the past and do not have a phone number on file are scheduled to receive an e-mail from Virgin Pulse in the coming weeks that encourages them to work with a Virgin Pulse health coach.

Health coaching with Virgin Pulse is a great way for participants to work toward their goals and earn Wellness Credits in the process. Health coaches can provide support with a wide range of topics.

As noted in a previous HealthFlex Express, Virgin Pulse coaches have already called participants who worked with a health coach through WebMD.

Reminder: Adoption Agreements Due June 30

Just a friendly reminder: Please return your HealthFlex Adoption Agreement Exhibits by June 30. If you have questions about updating your premium credit, updating your default plan or anything else, please contact Bob Gerlach at rgerlach@wespath.org.

As stated in a previous HealthFlex Express, we encourage all plan sponsors to consider a default other than the B1000. As we have previously shared, multi-year comparisons of actual participant expenses across each plan type have demonstrated that the B1000 is the lowest net-cost plan for less than 1% of all HealthFlex participants.


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